FillTables
Support

Help, from the person who built it

No tier-1 script, no ticket queue theatre. When you write to FillTables, the person who answers is the person who wrote the system and runs it in a real café every day. That is a strength for depth and a real limit for round-the-clock cover, and we would rather you know exactly which you are getting.

Contact us

Email: filltablesau@gmail.com

Or use the form below. Either way it lands in the founder's inbox directly, and off-peak questions get fast answers from one person who knows the whole system.

Not a 24/7 desk. At 8pm Friday the founder is running his own pass. The system is built to fail soft on the LAN so a quiet hour is survivable, and the runbook covers the handful of things that break.

The care plan

$80 /month · optional · after your first 2 months free
  • Updates and new releases as they ship
  • Direct support, remote-first
  • The managed tunnel for your online ordering
  • Cancel any time, nothing trapped

Without it, the software you own keeps running as-is. You just stop receiving new versions.

What is always true

  • You own the system. If we vanish, your FillTables keeps running and your data stays yours, on your own box.
  • 30-day money-back guarantee on the licence.
  • On-site for go-live. The live trading-day cutover is done together, in your venue.
  • Nothing held hostage. Your menu, guests, orders and books export any day, in open formats.

Help yourself first

Most pre-sales questions are already answered, including the uncomfortable ones:

Send us a message

Support question, demo request or anything else. Replies come from filltablesau@gmail.com.

We read everything. Off-peak messages are usually answered the same day, Sydney time.

Ordered at a restaurant that runs FillTables? For anything about your order, booking or refund, contact the restaurant directly. They own and run their own system, and they can see your order; we cannot.